Ten Health & Fitness Notting Hill

Discover reformer pilates class at Ten Health & Fitness Notting Hill

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4.9 (79 Google reviews)
  • Natalie Whitehouse ★★★★★

    From start to finish it has so far been an excellent experience for me at both Ten Notting Hill and Ten Notting Hill Gate. Amy is overseeing my physio at Notting Hill and is absolutely excellent. She's extremely thorough, knowledgeable and has worked wonders on my achilles. As this was a reoccuring injuring I had had for a year I wasnt convinced when I started physio that I would ever be able to properly run again. I think at the time I was just fed up as it was impacting me ability to exercise / walk quite a lot. How wrong I was! I'm four months into my physio and I'm back running recently - not fully striding yet but the difference in unbelievable. As part of the treatment plan I used another Ten location for shockwave therapy in Notting Hill Gate. Here I was able to get evening appointments in advance without any issues, the physio that did the shockwave Nikki, was amazing too, everything was explained and I fully understood what was happening. The receptionist in both locations are always super welcoming and the environment overall felt extremely welcoming and supportive. I can't recommend them highly enough, whilst I've still got a way to go, I'm well on the way to my goal.

  • Johann Tisseverasinghe ★☆☆☆☆

    ⚠️ Warning – especially for anyone booking a prenatal massage⚠️ I rarely leave reviews, but I feel compelled to share what has been a genuinely upsetting and stressful experience with TEN Health & Fitness centre. I booked a 90-minute prenatal massage online at Ten Health & Fitness Kings Cross at 9pm as a birthday gift for my pregnant wife, hoping it would be a relaxing and thoughtful experience for her. Unfortunately, it turned into the complete opposite. By 10am the following morning, less than 12 hours after making the booking, I called reception and spoke to Joel to request a modification. From the very beginning, the tone was cold and dismissive. There was no attempt to understand the situation or offer a reasonable solution—just a rigid response that the booking could not be modified. What followed made things even more frustrating. I was repeatedly told that nothing could be done without the manager, yet the manager was consistently unavailable. It felt like the situation was being avoided rather than addressed. Eventually, I received a call from the manager, Bee, about an hour before the scheduled appointment. Instead of resolving the issue, I was again told that cancellation was not possible due to a “24-hour policy.” When I explained that the booking itself had only been made the night before at 9pm, and that I had called first thing in the morning, this was simply dismissed without any real consideration. As a result, I have been charged £138 for a service that was never used. What is most upsetting is the complete lack of empathy throughout this entire experience. This was a prenatal massage for my pregnant wife, yet the interaction was unnecessarily stressful and confrontational. After being treated this way, the expectation was that she should simply come in another day and proceed with the massage as if nothing had happened. After such an experience, it is hard to feel comfortable sending her back for a treatment that is supposed to be calming and supportive. A wellness service—especially one aimed at pregnant clients—should be built on care, understanding, and flexibility. That was entirely missing here. This has been a really disappointing experience and has completely eroded my trust. I would strongly advise others to think carefully before booking, particularly for prenatal treatments.

  • Sophie Sj ★★★★★

    I’ve been coming to Ten Notting Hill for a while now and I can honestly say it’s the best Pilates studio I’ve ever tried. The instructors are incredible and the studio is nice and clean. It’s got a real community feeling and all the staff are always super friendly and helpful. Big shout out to Miranda who’s an absolute superstar, nothing is ever an issue! I’ve also tried their physiotherapy recently and again the experience has been fantastic. I definitely recommend this place, it’s worth every penny!

  • Helena Vieira ★★★★★

    Very positive experience with Ilias, Analiese and Anthonia. Glad of the professional work engaged and advices received. Not forgetting the reception team always smiling and accommodating as much as they can… Thank you Ten NH for the great support.

  • ashish goel ★★★★★

    Great experience here, Amy is a really nice physiotherapist who helped me with my back pain.

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