BODY

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4.4 (546 Google reviews)
  • Kate Pilling ★★★★★

    Purchased a hamper as a gift for friends. There are some great suggestions on the website but I I wanted to add some additional items. A member of staff called Dylan helped me with this and made some great recommendations with clear costings. He was also able to accommodate a fairly last minute delivery request and offered a handwritten card with the package, which was beautifully wrapped. It was so refreshing to be able to provide FRESH items in a hamper too, rather than the usual jam, crackers etc. The gift was very well received and I will be sure to use their hamper service again if the opportunity arises.

  • Olivia Seward ★★★★★

    Lovely store. Has everything (thought it’s all wonderfully fancy). I got ice cream. I got produce. I got gluten free cakes!! The staff were lovely and next time I’m getting one of those fun shaped candles

  • Halime ★☆☆☆☆

    I had a genuinely shocking experience at this deli. The sandwich I purchased contained two long, thick strands of hair, which is completely unacceptable for any food establishment—especially one that charges the highest prices in the area. When I brought it back, the manager was barely apologetic. I spent another £16+ on coffee and a few other items, and I asked if she could simply remove the sandwich from that total. Instead, she insisted on processing the refund separately and wouldn’t allow me to do it the straightforward way. On top of that, despite the inconvenience and the wasted lunch, they didn’t offer so much as a replacement coffee or any gesture of goodwill. I wasted time going back and forth because of a hygiene mistake they made in their own kitchen. The customer service here is consistently poor, and the staff often seem indifferent. What makes it even more frustrating is that the prices keep going up, yet the service keeps getting worse. Even the coffee is hit-or-miss, which is surprising considering how much they charge for it. For such a popular deli with premium pricing, the lack of basic hygiene, consistency, and courtesy is extremely disappointing. I used to come all the time but I definitely won’t be returning. I have attached photos/video of the strands of hair that made me feel so sick.

  • Cecily Reeves-Jones ★★★★★

    Really lovely local deli. Serving cheese, meat, homewears, cooking equipment - eveything you could want really! The staff were friendly and helpful, and the coffee & sandwiches were delicious. I struggled to choose which sandwich to order. Fresh pastries too!

  • Costa ★★★★★

    Very impressive selection of fine foods from some of the best food producers across the UK and beyond - from Pump Street and Forno to Bagel Bake. I was also thoroughly impressed with their fresh food selection.

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