Gymbox Holborn

Discover reformer pilates class at Gymbox Holborn

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4.1 (402 Google reviews)
  • A Behvand ★★★★★

    I have been a member at Gymbox for around six months now and I wanted to take the time to write a review for Kassandra who has recently moved to the Gymbox Westfield branch. Kassandra has always been friendly, warm, and personable. She always makes you feel welcome and has always gone out of her way to make me feel welcome upon entering the gym and answer any questions or queries that I had. She has been incredibly helpful and I just wanted to make sure management knew. Westfield is lucky to have her. She is a real asset to the GymBox team.

  • John ★☆☆☆☆

    Let's be honest 🙏gym box Holborn are doing a free trial i have been gym box Stratford and Finsbury Park. But gym box Holborn want me to pay £20 for a free trial , Rachel who works in the morning was asking for £20 for a free trial 😂😂😂 gym box Holborn why have you got some one living outside your gym sort it out, are you charging them rent as well. Would not recommend any one joining this gym .

  • Windy Ng ★☆☆☆☆

    I booked a free trial and the customer service was awful. After I booked the free trial, I received a phone call and was told that I’ve booked for an hour later as the system wasn’t showing the right time. We confirmed the timing on the phone. I arrived on time at the gym. They couldn’t find my booking. I showed the receptionist the email confirmation. Then he started to ask where I live. I don’t live the area. And the receptionist said if I don’t live in the area and I’m not planning to join the membership after, why would he let us in. That is ridiculous. What says that one needs to join the membership after the first trial. Isn’t the purpose of the trial to see whether I like the gym or not? I told him I work in the area so I’m exploring gyms that I can go after work. He then asked where I work. To be fair I don’t even think he needs to know where I work. But I told him in order to get in anyways. He eventually decided to let us in. The gym was okay-ish. I didn’t like it because there are no windows, so it is very dark. Also, no one showed us the gym so it was quite difficult to navigate where the machines are and find the free weights area. I wouldn’t join the membership. The price isn’t worth it, for both the facilities and the customer service.

  • Ana Catarina ★☆☆☆☆

    If I could give 0 stars, I would. I had an unbelievably frustrating experience at Gymbox Holborn. As a first-time visitor who was genuinely interested in joining, I showed up expecting a welcoming introduction—or at the very least, for them to honour the free trial day they advertise. Instead, I was immediately told I had to pay £20 just to enter. No explanation, no attempt to understand whether I was a prospective member. The receptionist didn’t ask a single question about my interest in joining or what I was looking for in a gym—just a flat demand for payment. What made it worse was the complete unwillingness to listen. We tried to explain that I was there specifically because of the free trial offer, but it was brushed off without any real justification. It felt dismissive and frankly unprofessional. If this is how they treat potential new members, I can’t imagine how they handle actual customers. First impressions matter, and this one was a disaster. Definitely not the way to attract new people.

  • A Sb ★★★★☆

    It’s a nice gym overall, but the main downside is the lack of windows and natural light. The space can feel a bit closed in and uncomfortable during workouts. Adding more natural light or improving the atmosphere would make a big difference. But overall is fine

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